Refund and Returns Policy
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PANAMA POSSE refund terms
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we canโt offer a refund or exchange.
ย We do not exchange or refund ANY PURCHASES – ALL SALES ARE FINAL
Additional non-returnable items:
Registration Fees
Burgees
Captain On Call fees
Bags
Clothing or soft goodsย
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OUR RETURN POLICY Overview
NO REFUNDS
NO EXCHANGES
NO OFF-SETS
NO RETURNS
NO WHINING
NON TRANSFERABLE
WE OPERATE UNDER INTERNATIONAL MARITIME LAW
YOUR VESSEL YOUR CREW YOUR RESPONSIBILITY
BY PAYING THIS INVOICE YOU AGREE TO ALL OF PANAMA POSSE’S TERMS AND CONDITIONS listed at https://panamaposse.com/tos
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we canโt offer you a full refund or exchange.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you havenโt received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If youโve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We donโt guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.